Medium & Customer Support

How Many People Are Stuck In The Not-A-Friend Zone

We all wanted to be friends, didn’t we? Yet, there’s still no word, no offer of hope, and no information on how to get past the fact that we’re unable to be friends.

Photo by Tim Gouw on Unsplash

So, are you excited about the Friends of Medium option? It sure sounded promising, like a fresh opportunity to capitalize on your efforts and enjoy more spoils of your hard work.

Immediately after reading about the new program that promises to help upgrade earnings by 4 X what you’re accustomed to, I bookmarked the story and returned to it when I had time. I tried, like many, to sign up.

NO, NO, NO, NO, NO, NO

First, I had to go from my computer to the Apple phone I signed up with. Fortunately, I still have it and it’s still working. Why I can’t upgrade on the website, considering it should be where everything is accessible, is beyond me. But, who am I to tell Medium anything?

The link is dead going through the IOS version of the App. Wait, the message said go to the device I signed up with.

So, I sent a very detailed explanation of the problem I had to Medium. Hey, they have…